Shipping Policy
At NaturesMix, we want to ensure that your orders are shipped to you in a timely and efficient manner. Here are some important details about our shipping policy:
Shipping Rates
Shipping rates are determined based on the weight of your order, your location, and the shipping method you choose during checkout. We offer free shipping on orders over $110 within Ontario and $120 rest of Canada.
Processing Time
Orders are processed and shipped within 1-2 business days of placing your order. Please note that we do not ship on weekends or holidays.
Shipping Methods
We offer a variety of shipping methods including standard, expedited, and overnight shipping. Shipping times may vary depending on your location and the shipping method you choose.
International Shipping
We offer international shipping to select countries. International shipping rates are determined based on the weight of your order, your location, and the shipping method you choose during checkout. Please note that we are not responsible for any customs or import duties that may be applied to your order.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or on the carrier’s website.
If you have any questions or concerns about your shipment, please do not hesitate to contact our customer service team.